Frequently Asked Questions
Everything you need to know about the Rainbow Cleaning System and our services.
How does the Rainbow Cleaning System differ from traditional vacuum cleaners?
Unlike traditional vacuums that use bags or filters which can clog, the Rainbow uses Mother Nature’s most powerful element, water, to trap dirt and odors. This ensures consistent airflow and a cleaner, fresher home environment.
What is your shipping policy for high-value cleaning systems?
We offer complimentary, fully insured shipping on all Rainbow Cleaning Systems. Orders are typically processed within 1-2 business days and delivered via premium couriers to ensure your unit arrives safely.
Does the Rainbow Cleaning System come with a warranty?
Yes, all new Rainbow units come with a comprehensive manufacturer's warranty covering the motor, electronic controller, and parts. Please refer to your specific model's documentation for exact duration and terms.
Can I use the Rainbow for aromatherapy or air purification?
Absolutely. By adding Rainbow fragrances or Fresh Air solution to the water basin, you can deodorize and aromatize your home while the system scrubs the air of dust and allergens.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the system in its original packaging for a full refund, minus any applicable restocking fees.
Are financing options available for my purchase?
Yes, we offer flexible monthly payment plans through our financing partners at checkout, allowing you to invest in a healthier home environment with affordable installments.